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Career Opportunities

“We Operate with Passion, Expertise, Quality, and Sustainability... with Animal Welfare at the heart of our Values.”

In October 2021 Tropical Marine Centre was awarded the Investors in People SILVER status, having successfully achieved and held the standard accreditation since September 2015 and the first UK Wholesaler to acheive this.

We are very proud to achieve this nationally recognised standard and continue to build a culture through recognised behaviours where we strive towards our Vision - Inspiring synergy between people and nature

If you share our values we could be the company for you!  We actively recruit colleagues who believe in, and can demonstrate, our key values.  We expect every person within Tropical Marine Centre to be able to demonstrate these values and foster an environment where we all work together for the greater success of our business. 

Does this resonate with you? If so, there are many different opportunities at TMC, with offices in Manchester, London and Lisbon, Portugal.

How to Apply

  •  Click on an advertised job below or email us to tell us your area of interest
  •  Click on "apply" and complete the online registration
  •  Upload your CV and/or complete the application form
  •  To complete the application process, click "Submit"
  • By submitting you confirm that you accept our Recruitment Privacy Statement

Jobs

FISH-HOUSE ASSISTANTS (PART & FULL TIME) CHORLEYWOOD CWD/FHA March 01 2022 February 28 2023 Open/Close
FISH-HOUSE ASSISTANTS (PART & FULL TIME)
Job description

TURN YOUR PASSION INTO A CAREER -  Full and Part-Time Opportunities

Fish-House Assistants are critical to the daily operations of our Livestock business.  You would be working as part of a very busy team in our modern marine livestock holding facilities. General duties include assisting with tank maintenance, feeding, handling livestock, and dealing with customers in the Fish-House.  The role is varied and may occasionally involve driving one of our vehicles to collect livestock shipments from the airport and unpacking and acclimating livestock shipments in our quarantine room.

Full-time contracted working hours are 45 hours per week and due to the nature of dealing with Livestock and the current requirement for social distancing, business flexibility in hours is essential and evening and weekend work is required on a rolling shift rota. We can aslo accommodate part-time hours monday - friday.   The successful candidate should have an interest in aquatics or animal care, and be enthusiastic, hard-working with attention to detail, and eager to learn all aspects of marine livestock husbandry. Full training is provided. 

We also have opportunities for those looking for part-time working hours, primary responsibilities would be cleaning the tanks and feeding our marine animals.  Get in touch and let us know what sort of hours between 7am - 6pm you'd be interested in and which days are suitable.

Key responsibilities include:

  • Livestock acclimation
  • Hands on maintenance of the fish-house systems
  • Feeding livestock and fish welfare
  • Tank cleaning
  • Picking and packing of livestock in a timely manner, for sales deliveries and calling customers
  • Supporting calling customers
  • Fish-house housekeeping duties
  • Feeding at weekends (half day - rota basis)

Key skills required include:

  • Willingness to get involved, take ownership, and work on your own initiative is important.
  • Hands on approach to tasks and situations
  • Flexibility to adapt to sudden changes
  • Work to deadlines and support critical pinch points, so that our livestock welfare standards are maintained.
  • Positive ‘can do’ attitude and attention to detail
  • Good interpersonal & communication skills
  • Aquatic experience and product knowledge (advantageous)
  • Flexibility and enthusiasm essential

Hours of Work:  Fish-house shifts will include early starts and late finishes including weekend support on a rota basis.  We can accommodate an immediate start.

 

Salary starts at national minimum wage with monthly shift attendance allowance payments.  If you are looking for a challenging position in a stimulating environment, working with marine animals please send your CV referencing CWD/FHA to: 

 

[email protected] or post to TMC Chorleywood, Solesbridge Lane, Chorleywood, Hertfordshire, WD35SX

CHORLEYWOOD
VAN DRIVER / WAREHOUSE OPERATIVE CHORLEYWOOD DRI/CWD March 01 2022 February 28 2023 Open/Close
VAN DRIVER / WAREHOUSE OPERATIVE
Job description

We are looking for a highly motivated individual, to join our team. The ideal candidate would exhibit strong experience in delivering a good service to our internal and external customers. We are a Marine Livestock business and as such time is critical to our shipments, as is the quality and care of our goods in transit. This customer focused individual will be based in the warehouse and Cash and Carry areas at our Chorleywood site. Candidates should have strong driving experience and good customer service skills. This role would suit someone who is familiar with driving for extended periods and experience picking up and delivering shipments to the airports would be useful.

Brief Job Description

A key part of the role is the weekly collection and delivery of our marine animals and dry goods from Heathrow airport to our head office in Chorleywood, Hertfordshire. You could be dealing with all aspects of collections from the airport and in particular deliveries to our customers on our assigned courier runs. You may also be assisting with any daily warehouse tasks from time to time when required. This role fits into our Logistics team.

Key responsibilities include:

· airport deliveries and collections of livestock, including dealing with necessary paperwork.

· Inter-site deliveries and collections

· Local / non-local customer and supplier deliveries and collections

· Operation of our Counterbalance Forklift Trucks

· Demands of the role and livestock business may require the successful candidate to be flexible with start and finish times.

· Warehouse duties

Key skills required include:

· Willingness to get involved, take ownership, and work on your own initiative is important.

· Hands on approach to tasks and situations

· Flexibility to adapt to sudden changes

· Work to deadlines and manage critical pinch points, so that our livestock arrives as quickly as possible

· Positive ‘can do’ attitude

· Excellent customer service

· Ability to communicate professionally, in the best interests of the company

· Building good relationships with key personnel at Head Office

· Full driving Licence (essential)

· Aquatic experience and product knowledge (advantageous)

· FLT – Counterbalance (advantageous)

Hours of Work: Monday – Friday (7.00-4.00pm flexible) start date: a.s.a.p.

CHORLEYWOOD
SALES SPECIALIST MANCHESTER SALES/MAN January 05 2023 February 28 2023 Open/Close
SALES SPECIALIST
Job description

Position based in Sharston, Manchester

Tropical Marine Centre is a world-leading marine livestock business which also distributes and manufactures a large range of products associated with fishkeeping and animal husbandry. It is a privately-owned group of companies with trading branches across the UK and in Europe.

We are looking for a someone who is an enthusiastic customer focused individual with strong sales skills, to join our team based in Manchester reporting to the General Manager. 

They will be responsible for acquiring new customers within their geographical territory while evolving the business with existing customers to deliver agreed objectives/targets. This role requires a candidate to be pro-active, customer focused and not be afraid to discuss sales, be able to structure their sales tasks, have a professional telephone manner and the ability to connect and build relationships with customers.  There will be daily handling of sales tasks, export administration and activities that support sales efforts.

 

An interest in marine animals or general pet keeping would be advantageous but not required. A valid UK drivers’ licence is required for this role.

Full training given and duties will include but are not limited to:

  •  Building and maintaining good relationships with customers, via sales calls and trips
  •  Ownership of their sales and customer service process to achieve sales targets
  • Creation of shipment quotes, orders and inputting all documentation to the in-house systems
  • Understanding the company’s products to advise and make suitable recommendations to customers
  • Looking for new business opportunities and onboarding new customers 
  • Retaining a high level of autonomy as set out by management.
  • Attending occasional trade shows and hobbyist events and sales trips to territory areas
  • Managing the timely resolution of queries and problems as they arise.
     

Hours of Work Monday - Friday 7am-4pm with flexibility in hours to support the operational demands of the business. We can accommodate an immediate start.

MANCHESTER
SALES SPECIALIST LISBON SALES/LIS January 05 2023 January 31 2023 Open/Close
SALES SPECIALIST
Job description

ARE YOU FLUENT IN SPANISH?

Sales Specialist

Position based in Lisbon, Portugal

Tropical Marine Centre is a world-leading marine livestock business which also distributes and manufactures a large range of products associated with fishkeeping and animal husbandry. It is a privately-owned group of companies with trading branches across the UK and in Europe.

We are looking for a someone who is an enthusiastic customer focused individual with strong sales skills, to join our team based in Lisbon reporting to the General Manager. 

The ideal candidate will be fluent in Spanish and English and possess a good grasp for another European language. They will be responsible for acquiring new customers within their geographical territory while evolving the business with existing customers to deliver agreed objectives and targets.  This role requires a candidate to be pro-active, customer focused and not be afraid to discuss sales, be able to structure their sales tasks, have a professional telephone manner and the ability to connect and build relationships with customers.  There will be daily proactive sales tasks, invoicing, export administration and activities that support Sales efforts.

An interest in marine animals or general pet keeping will be an advantage. A valid drivers’ licence is required for this role.

Full training given and duties will include but are not limited to:

  • Building and maintaining good relationships with customers and suppliers, via sales calls and trips
  • Ownership of their sales and customer service process to achieve sales targets
  • Creation of shipment orders and inputting all documentation to the in-house systems
  • Understanding the company’s products to advise and make suitable recommendations to customers
  • Looking for new business opportunities and onboarding new customers 
  • Retaining a high level of autonomy as set out by management.
  • Attending occasional trade shows and hobbyist events and sales trips to territory areas
  • Managing the timely resolution of queries and problems as they arise.
     

Hours of Work Monday - Friday 8am-6pm with flexibility in hours to support the operational demands of the business. We can accommodate an immediate start.

 

 

 

LISBON
AQUATICS LIVESTOCK CUSTOMER SALES MANCHESTER SALES/MAN January 27 2023 February 28 2023 Open/Close
AQUATICS LIVESTOCK CUSTOMER SALES
Job description

Key responsibilities:

Sales & Customer Service

Responsible for evolving the business with existing and new customers, to deliver agreed objectives/targets. To work in a pro-active, customer focused approach and not be afraid to discuss sales, be able to structure their sales tasks, have a professional telephone manner and the ability to connect and build relationships with customers and deliver new business through livestock sales.

Work as a team to deliver livestock sales growth in the UK market. Look after all calling customers and ensure their experience at TMC is one they will want to repeat. Checking orders and implementing quality control standards. Liaise with customers on special orders /requests, follow-up by phone, handle customer complaints and claims.  Assist calling customers with ordering and selection of livestock. Ensure all customers always receive the highest possible level of customer service. Check quality, maintain a high standard/quality of livestock always delivered to the customer.

Performance of the business

Work with the UK Head of Sales to meet financial targets set in terms of sales and profitability.  We expect this role to play a full part in promoting sales, controlling costs, retaining, and attracting new customers, and developing business. Improved communication at all levels is the key to success. Liaise with Fish-House manager (FHM) prior to the next working day for getting orders together and discussing next day’s plans.

Facilities

Assist with ensuring life support systems and tanks and equipment are properly maintained and running correctly with no leaks, and at correct water levels/flows.  Assist with monitoring all equipment to ensure timely replacement and servicing to avoid breakdowns. Manage cleanliness in all areas by following the implemented tank and facility cleaning regimes and ensuring good hygiene practices are always in place. Monitoring water quality parameters so they are kept within correct values and check that regular water testing is maintained on all systems.

Reporting lines will be to the Fish House manager. The position will involve supporting the fish house and daily operations as needed. It is critical that both you and FHM maintain strong communications with regards to the Sales targets and operational activity set for the Manchester Fish-house.

Arrivals/acclimation - preparing for shipments, monitoring shipment arrivals, monitoring DOA and DAA mortality and packing conditions, reporting back information to Fish House Manager.

This role also provides:

FH cover over weekends and bank holidays where required.

 

Key competencies:

  • ability to connect with the customer, build relationships.
  • Proactive approach to working, thinking outside of the box
  • strong sales skills
  • capable of selling, upselling, and cross selling
  • strong livestock knowledge (desirable)
MANCHESTER
CORAL SPECIALIST - AQUARIST LONDON CWD/FH January 27 2023 February 28 2023 Open/Close
CORAL SPECIALIST - AQUARIST
Job description

FULL-TIME - Chorleywood – Hertfordshire

Aquarists are critical to the daily operations of our Livestock business.  We are looking for a passionate coral reef keeper, to work alongside a very busy team in our modern marine livestock holding facilities. An interest in fragging would be advantageous and general duties include assisting with tank maintenance, feeding, handling livestock, and dealing with customers in the Fish-House.  The role also involves unpacking and acclimating livestock shipments in our quarantine room.

 

Full-time working hours are 45 hours per week and due to the nature of dealing with Livestock flexibility in hours is essential and evening and weekend work is required on a rolling shift rota. The successful candidate should have an interest in aquatics or animal care, and be enthusiastic, hard-working with attention to detail, and eager to learn all aspects of marine livestock husbandry. Full training is provided. 

 

Key responsibilities include:

  • Coral fragging
  • Livestock acclimation
  • Hands on maintenance of the fish-house systems
  • Feeding livestock and fish welfare
  • Tank cleaning
  • Picking and packing of livestock in a timely manner, for sales deliveries and calling customers
  • Supporting calling customers
  • Fish-house housekeeping duties

Key skills required include:

  • Willingness to get involved, take ownership, and work on your own initiative is important.
  • Hands on approach to tasks and situations
  • Flexibility to adapt to sudden changes
  • Work to deadlines and support critical pinch points, so that our livestock welfare standards are maintained.
  • Positive ‘can do’ attitude and attention to detail
  • Good interpersonal & communication skills
  • Aquatic experience and product knowledge (advantageous)
  • Flexibility and enthusiasm essential

Hours of Work:  Fish-house shifts will include early starts and late finishes including weekend support on a rota basis.  We can accommodate an immediate start. 

LONDON